Soft Skills Life Coach Certification (6-Courses-In-1)

Emotional Intelligence, Creativity, Growth Mindset, Communication Skills, Presentation Skills, Conflict Management +More

What you'll learn

Emotional intelligence skils for the workplace

Conflict resolution and communication skills for difficult conversations

Establishing rapport, getting along with team mates, effective leadership

Managing emotional reactions at work to reduce stress and enhance fulfillment

Public speaking and presenting in the workplace

Practical skills for creativity and innovation, including Design Thinking

Effective problem solving techniques

Growth mindset for unlocking your potential or the potential of your team

Requirements

No experience required

Description

6-courses-in-1! Complete Soft Skills Life Coach Certification!Most people’s education and job training is focused on hard skills, or technical knowledge or skills. But the truth is that SOFT SKILLS – which are an individual’s characteristics or approach in the workplace, are actually the strongest predictor of job performance, career advancement, and most importantly, satisfaction and fulfillment.Many job postings seek someone who is a good communicator, creative problem solver, and team player – all of which are soft skills. But where do people learn these skills?Here! You’ve come to the right place. In this complete Soft Skills Coach Certification course, you’ll receive 6 complete training programs on 6 of the most important soft skills – which you can use to advance your own career or as a soft skills coach working with clients or within your organization. The 6 soft skills covered in this course are:Emotional IntelligenceCommunication for Difficult ConversationsPublic Speaking and PresentingCreativity, Design Thinking and InnovationConflict ManagementGrowth Mindset for LeadersBy the end of this course, you will:Feel confident communicating your ideas and needsFeel comfortable handling difficult conversations or coworkersHave the soft skills to pivot and get ahead in a changing marketplaceHave the mindset and skills to grow into a leadership positionBelow you will learn more about each of the 6 soft skills sections of this course:1) Emotional Intelligence in the WorkplaceEmotional Intelligence to control emotions, prevent conflict, reduce stress, communicate effectively, & manage staffHigh levels of EQ in the workplace creates more rewarding, collaborative, and satisfying workplace relationships, which, in turn, leads to reduced stress and anxiety and greater productivity.You’ll learn how to:Identify non-verbal communication and body language that tells you what someone else is feelingEstablish rapport and connect to others, allowing you to take on a position of influence and authority and be truly supportiveDevelop healthy empathy so that you can truly understand another person’s perspective, while at the same time not being negatively impacted by their emotional stateListen and communicate effectively using proven reflective listening techniques and simple, powerful communication skills2) Manager’s Guide to Difficult ConversationsCommunication Techniques & Scripts for Handling Difficult Conversations, Conflict Management & Managing EmotionsApproaching difficult conversations without clear goals and effective communication strategies can make matters even worse by eroding trust and damaging relationships.Whether you’re the CEO, manager, supervisor, team lead, or you work in human resources, it is your responsibility to be the example for how to approach difficult conversations.The good news is that there are PROVEN TOOLS AND STRATEGIES for handling these situations. Plus, when you prove that you can handle difficult situations with ease and grace it will earn you respect, trust, and adoration from those you work with, improving your relationships as well as the overall atmosphere and productivity of your organization.3) Public Speaking and Presenting at WorkMaster professional presentation skills, develop confidence, command the room, facilitate meetings & design your speechPublic speaking in the workplace is a common requirement for managers and leadership. However, employees can also find themselves asked to present at meetings, facilitate groups or training, or deliver sales pitches.Whether your goal is to inform, persuade, entertain, or train, there are core communication strategies and presentation techniques that will ensure you give a professional presentation that engages your audience and achieves your desired outcomes.4) Creativity, Design Thinking, and Innovation for BusinessCreativity that Create an Innovative Corporate Culture Using Design Thinking & Problem Solving for the WorkplaceIn this course, you’ll explore why creativity and innovation are more important for businesses today than ever before.You’ll learn best practices for unleashing your creative team’s potential by bringing together diverse perspectives and creating an environment that embraces risk taking and removes fear of failure.You’ll learn what “thinking outside-of-the-box” really means and how to overcome the mental traps that hold back individuals and organizations.You’ll learn how to apply a powerful creative-problem-solving technique called DESIGN THINKING to your business.The design thinking process will provide a blueprint for creating innovative products and services by helping your team Understand the needs and problems faced by your customers and clarify the true problems holding back your business5) Conflict Management in the WorkplaceConflict management: learn conflict resolution skills & effective listening, communication & problem solving techniquesNot all conflict is inherently bad—in fact it can be both healthy and beneficial. When an effective system for managing differences of opinion is put into place, conflicts can be the source of tremendous growth and creativity. When the corporate environment is one of trust and openness, individuals see disagreements as an opportunity to find common ground and conflicts as a source of creative solutions.Since conflict is a normal part of business life, it is essential to develop the skills to be able to prevent and manage it. The best way to manage conflicts is to stay ahead of it by being prepared, having a clear process for handling conflict, and providing employees with the tools and skills needed to deal with conflict.6) Growth Mindset for Leadership and OrganizationsBecome a great leader, unlock employee potential & inspire a creative corporate culture by embracing a growth mindsetIt’s not a person’s talent that makes them successful—it’s the belief that they can IMPROVE—and then the action they take to do so. What the most successful leaders have that others don’t is a GROWTH MINDSET.They believe they, and everyone they work with, are capable of improving.This course was created to help you identify the differences between a fixed mindset leader and a growth mindset leader so that you can become the latter.you’ll learn how growth mindset organizations operate differently, why they outperform and outlast fixed mindset organizations, and how you can take make these changes in your organization.

Overview

Section 1: Welcome

Lecture 1 Introduction to Soft Skills Coaching

Lecture 2 How This Program Works

Section 2: 1: Emotional Intelligence in the Workplace

Lecture 3 Full Workbook: Emotional Intelligence in the Workplace (ADA ACCESSIBLE)

Lecture 4 What is Emotional Intelligence?

Lecture 5 The Importance of Emotional Intelligence at Work

Lecture 6 Understanding Your Emotional Intelligence (Assessment/Quiz)

Lecture 7 Why Emotions Are Contagious (Mirror Neurons)

Section 3: Intrapersonal Emotional Intelligence

Lecture 8 Understanding and Recognizing Emotions

Lecture 9 Practicing Emotional Awareness

Lecture 10 The Body-Mind Connection

Lecture 11 Thoughts Create Emotions

Lecture 12 Reframing Your Thoughts

Lecture 13 Catch Negative Emotions Early

Lecture 14 Identifying Triggers

Lecture 15 Techniques for Overcoming Negative Emotions

Section 4: Reduce Stress to Increase EQ

Lecture 16 The Importance of Reducing Stress

Lecture 17 Releasing Stress through Venting

Lecture 18 Tips for Stress Reduction

Section 5: Interpersonal Emotional Intelligence

Lecture 19 Identifying Emotions and Nonverbal Communication

Lecture 20 Establishing Rapport

Lecture 21 Developing Empathy

Lecture 22 Handling Others' Emotions

Section 6: New Being an Emotionally Intelligent Manager

Lecture 23 Emotional Intelligence in Leadership

Lecture 24 The Importance of Empathy for Managers

Section 7: 2: Public Speaking and Presenting at Work

Lecture 25 Types of Presentations in the Workplace

Section 8: Developing Confidence

Lecture 26 Overcoming Stage Fright

Lecture 27 Practice Practice Practice

Lecture 28 Dealing with Nerves the Day of the Event Part 1

Lecture 29 Dealing with Nerves the Day of the Event Part 2

Lecture 30 Nerves Before You Begin

Section 9: Presentation Skills

Lecture 31 Commanding the Room

Lecture 32 Memory Techniques

Lecture 33 Body Language and Nonverbal Communication

Lecture 34 Vocal Presentation

Lecture 35 Using Notes & Cues

Lecture 36 Presenting Data

Section 10: Audience Engagement

Lecture 37 Developing Rapport

Lecture 38 Visual Aids and PowerPoint

Lecture 39 Enhance Your Presentation with Videos

Lecture 40 Enhance Your Presentation with Worksheets

Lecture 41 Workshop Activities

Section 11: Planning Your Presentation

Lecture 42 Preparing for Your Presentation

Lecture 43 Designing Your Presentation

Lecture 44 Time Planning and Staying On Track

Section 12: Running Meetings and Groups

Lecture 45 Laser Speak for Group Discussions

Lecture 46 Dealing with Challenging Participants

Lecture 47 Taking Questions

Section 13: 3 - Growth Mindset for Leadership and Organizations

Lecture 48 The Most Important Leadership Qualities

Lecture 49 The Growth Mindset

Lecture 50 Growing Your Brain & Neuroplasticity

Lecture 51 Fixed Mindset Leaders

Lecture 52 Growth Mindset Leaders

Lecture 53 Common Growth Mindset Misperceptions

Section 14: Developing a Growth Mindset (for Yourself)

Lecture 54 Develop a Growth Mindset Part 1: Awareness

Lecture 55 Develop a Growth Mindset Part 2: Perspective

Lecture 56 Develop a Growth Mindset Part 3: Action

Lecture 57 Your Growth Resume

Lecture 58 How to Learn from Criticism

Lecture 59 State of Gratitude for Transformation

Lecture 60 Developing Community

Lecture 61 Purposeful Development: Learning to Be a Better Leader

Section 15: Developing a Growth Mindset in Your Employees

Lecture 62 Fixed vs Growth Mindset Employees

Lecture 63 Modeling and Teaching a Growth Mindset to Your Staff

Lecture 64 Growth Plan Part 1: Coaching Employees to Learn and Grow

Lecture 65 Growth Plan Part 2: The Zone of Proximal Development

Section 16: Developing a Growth Mindset Organization/Culture

Lecture 66 Fixed vs Growth Organizations

Lecture 67 Bias Toward Talent or Learning

Lecture 68 Bias Toward Success or Progress

Lecture 69 Bias Toward Conformity or Creativity

Lecture 70 Bias Toward Working Hard or Working Smart

Lecture 71 Developing a Growth Mindset Culture

Lecture 72 Preventing and Overcoming Groupthink

Lecture 73 Benefits of a Creative Culture

Lecture 74 Look to the Future: Disruptive Innovation

Lecture 75 Blue Ocean Thinking and Opportunities for Growth

Section 17: Growth Through Goals

Lecture 76 New Perspective on Goal Setting

Lecture 77 Creating an Action Plan

Section 18: 4 - Creativity, Design Thinking, and Innovation for Business

Lecture 78 Benefits of an Innovation-Friendly Environment

Section 19: Creative Thinking

Lecture 79 Creative Thinking: Re-framing and Mind Mapping

Lecture 80 Creative Thinking: Insights and Flow

Lecture 81 The Importance of Happiness, Play, and Idle Time

Lecture 82 The Importance of Rewarding Creativity

Lecture 83 The Power of Questions

Section 20: Developing a Creative Work Environment and Team

Lecture 84 Developing Creativity in Individuals

Lecture 85 Creating a Creative Physical Environment

Lecture 86 Empowering Creative Teams

Lecture 87 The Importance of Diversity

Lecture 88 Develop an Idea-Response Process

Section 21: Overcoming Creativity Blocks

Lecture 89 Overcoming Creativity Blocks

Lecture 90 Overcoming Problem-Solving Blocks

Section 22: Design Thinking Methodology and Process

Lecture 91 Why Design Thinking?

Lecture 92 Step 1: Empathize with the End User

Lecture 93 Step 2: Define the True Problem

Lecture 94 Step 3: Ideate and Brainstorm

Lecture 95 Brainstorming Process

Lecture 96 Step 4: Prototype Solutions

Lecture 97 Step 5: Test, Implement and Assess

Section 23: Looking to the Future

Lecture 98 Disruptive Innovation

Section 24: 5 - Conflict Management in the Workplace

Lecture 99 Why Resolving Conflict is Important

Section 25: Understanding Conflict

Lecture 100 Conflict Management Styles

Lecture 101 Constructive Conflict

Lecture 102 Why We Avoid Dealing with Conflict

Section 26: Preventing Conflict

Lecture 103 Developing Awareness

Lecture 104 Managing Staff to Prevent Conflict

Lecture 105 Creating a Low-Conflict Environment

Lecture 106 Communication to Prevent Conflict

Section 27: Conflict Resolution

Lecture 107 The Importance of Timing

Lecture 108 Facilitating Conflict Resolution Conversations

Lecture 109 Phase 1 Remaining Calm

Lecture 110 Phase 2 Effective Listening

Lecture 111 Phase 3 Understanding

Lecture 112 Phase 4: Effective Communication Techniques

Lecture 113 Communication Mistakes to Avoid

Lecture 114 Phase 5 Brainstorming Solutions

Lecture 115 Phase 6 Choosing the Best Solution

Lecture 116 Phase 7 Follow-Up

Section 28: Who is Your Conflict

Lecture 117 Preventing Conflict with Your Staff (for Managers)

Lecture 118 Resolving Conflict with Your Staff

Lecture 119 Preventing Conflict with Your Boss

Lecture 120 Resolving Conflict with Your Boss

Lecture 121 Preventing Conflict Within Teams

Lecture 122 Resolving Conflict Within Teams

Section 29: 6 - Manager's Guide to Difficult Conversations

Lecture 123 What are Difficult Conversations and Why Do We Avoid Them?

Lecture 124 Consequences of Avoiding Difficult Conversations

Section 30: Taking Responsibility

Lecture 125 Preparing Yourself First

Lecture 126 Defining Desired Outcomes

Lecture 127 The Importance of Timing and Location

Section 31: Facilitating the Conversation

Lecture 128 Beginning the Conversation

Lecture 129 Managing Emotions: Prepare

Lecture 130 Managing Emotions: During Conversations

Lecture 131 Example Scenarios

Section 32: Communication Strategies

Lecture 132 Communication Mistakes to Avoid

Lecture 133 Effective Communication Techniques

Lecture 134 Effective Listening

Lecture 135 Tips for Avoiding Future Difficult Conversations

Life coaches working with clients who want to enhance their careers through learning soft skills,Life coaches working with clients who want to develop communication skills and conflict resolution,Executive coaches, corporate coaches or leaders who want to teach soft skills to their clients or employees,Anyone who wants to expand their career and leadership opportunities through soft skills