Salesforce CRM - The Definitive Admin Handbook: Build, configure, and customize Salesforce CRM and mobile solutions
Salesforce CRM - The Definitive Admin Handbook:
Build, configure, and customize Salesforce CRM and mobile solutions, 5th Edition
by Paul Goodey
English | 2019 | ISBN: 9781789619782 | 768 Pages | EPUB | 17 MB
Build, configure, and customize Salesforce CRM and mobile solutions, 5th Edition
by Paul Goodey
English | 2019 | ISBN: 9781789619782 | 768 Pages | EPUB | 17 MB
This Salesforce handbook begins by guiding you in setting up users and security and then progresses to configuration, data management, and data analytics. You’ll discover process automation and approval mechanisms, while also exploring the functional areas of Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Chatter. This book covers Salesforce CRM system administration in a practical way, and it’ll serve as an invaluable reference for both new administrators and experienced professionals. Furthermore, you’ll also delve into Salesforce mobile apps and mobile administration, along with Salesforce Adoption Manager. You’ll gain insights into Lightning Experience, Salesforce's new app, and learn how its modern design and sleek interface helps you to build customizable components. Finally, we'll see how the two versions compare and help manage the transition from Salesforce Classic to Lightning Experience.