Agile Coaching In Action, The Human Side Of Agile

Because you don’t coach a framework. You coach your people.

What you'll learn

Understand the core responsibilities and essential skills of an effective Agile team coach

Adapt your coaching approach to different team development phases

Support Product Owners in ways that enhance team performance

Facilitate Agile events that deliver value

Navigate team resistance and conflicts with confidence

Foster a culture of continuous learning and improvement

Master powerful coaching questions that create insight and drive action

Develop advanced observation and communication techniques

Build empathy and active listening skills critical for team transformation

Requirements

Knowledge of Agile methodology is required, as this training does not cover basic Agile concepts

Description

Course overviewAgile Coaching in Action is a comprehensive online training program that takes you beyond the standard Agile processes and frameworks. In today's Agile world, most training stops at the frameworks, ceremonies, and backlogs—but real transformation doesn't happen in a spreadsheet. It happens in conversations and relationships, in what truly matters most: the human element.Led by Johan van Delden, a senior Agile Coach with extensive experience across industries, this training bridges the gap between theoretical Agile knowledge and practical leadership skills.You'll learn how to coach self-managing teams, support Product Owners effectively, and build a resilient team culture rooted in trust, clarity, and growth. Through real-life examples, hands-on tools, and actionable coaching techniques, you'll gain the confidence and skills to navigate resistance, manage conflict, and empower your teams—without resorting to micromanagement.Who this course is forThis course is the essential next step for Agile Coaches, Scrum Masters, Agile & Scrum trainers and Team Leads who have know the basics but are ready to master their coaching impact. It's for professionals who are ready to move beyond theory.  And want to start coaching their people.What you'll learnUnderstand the core responsibilities and essential skills of an effective Agile team coachAdapt your coaching approach to different team development phasesSupport Product Owners in ways that enhance team performanceFacilitate Agile events that deliver valueNavigate team resistance and conflicts with confidenceFoster a culture of continuous learning and improvementMaster powerful coaching questions that create insight and drive actionDevelop advanced observation and communication techniquesBuild empathy and active listening skills critical for team transformationWhy this course is differentNo endless theory. No complex jargon. Just practical, immediately applicable techniques drawn from real-world experience. This training focuses specifically on the human dynamics that determine Agile success, going far beyond the standard framework courses. Because you coach people. You don’t coach a framework.

Overview

Section 1: Introduction to Agile Team Coaching

Lecture 1 Welcome

Lecture 2 Introduction to Agile team coaching

Lecture 3 Your assessment score

Lecture 4 Takeaway - what have you learned?

Section 2: The responsibilities of an Agile Team Coach

Lecture 5 Introduction

Lecture 6 Your responsibilities as an Agile team coach

Lecture 7 Your roles as an Agile team coach

Lecture 8 The phases in team development

Lecture 9 Your role and the phase of team development

Lecture 10 Coaching Agile teams through development phases

Lecture 11 ShuHaRi

Lecture 12 Takeaway – what have you learned?

Section 3: The essential skills of an Agile Team Coach

Lecture 13 Introduction

Lecture 14 Active listening: your most powerful tool as an Agile coach

Lecture 15 Communication skills

Lecture 16 Facilitation skills

Lecture 17 Empathy, one of the most underrated skill in coaching

Lecture 18 Observing your team like a pro

Lecture 19 Sharing your observations

Lecture 20 Takeaway - what have you learned?

Section 4: How to support your Product Owner?

Lecture 21 Supporting Your Product Owner — Here's How You Can Make a Real Difference

Lecture 22 Prioritizing with the Impact–Effort Matrix

Lecture 23 Product Backlog Challenge

Lecture 24 Takeaway - what have you learned?

Section 5: How to facilitate the Agile events?

Lecture 25 Introduction

Lecture 26 The planning session, kicking off the iteration

Lecture 27 The stand-up: short, sharp, and super useful

Lecture 28 Running a great product review

Lecture 29 How to run a great process review?

Lecture 30 Takeaway - what have you learned?

Section 6: Start new Agile teams and let them grow into high performing teams

Lecture 31 Kickstarting your team with the team canvas

Lecture 32 Creating a safe environment

Lecture 33 Building a culture of continuous learning and improvement

Lecture 34 Growth mindset, the key to learning and improving

Lecture 35 How to encourage experimentation

Lecture 36 Coaching through resistance, how to help your team embrace change

Lecture 37 Dealing with conflict

Lecture 38 Takeaway - what have you learned?

Section 7: Your growth as an Agile Team Coach

Lecture 39 Why good coaching questions matter

Lecture 40 Asking great coaching questions

Lecture 41 What not to ask as an agile coach?

Lecture 42 The “Why?” question — handle with care

Lecture 43 Keep growing as a coach

Lecture 44 Takeaway, what have you learned?

Section 8: Wrap up

Lecture 45 Wrap up, what have you learned?

This course is the essential next step for Agile Coaches, Scrum Masters, and Team Leads who have mastered the basics but are ready to elevate their coaching impact. It's for professionals who are ready to move beyond theory and become the kind of coach who truly makes a difference.