ITIL Mastery: Exam Success to Organizational Impact
ITIL Mastery: Exam Success to Organizational Impact by MOHAN RAYITHI
English | August 10, 2025 | ISBN: N/A | ASIN: B0FLZ2T94J | 172 pages | EPUB | 0.38 Mb
English | August 10, 2025 | ISBN: N/A | ASIN: B0FLZ2T94J | 172 pages | EPUB | 0.38 Mb
ITIL Mastery: Exam Success to Organizational Impact is your ultimate guide to mastering the ITIL® framework — not just for passing the exam with a high score, but for applying its principles to transform your organization’s service management.
This book goes far beyond standard ITIL study guides. Each concept is explained with clear, everyday-life analogies that make ITIL unforgettable. From understanding Incident Management as “putting out fires” to applying AI-powered predictive analytics for Problem Management, you’ll gain both exam confidence and real-world skills.
Inside, you’ll discover:
- A complete, structured ITIL learning path aligned to the latest best practices.
- Powerful memory tips and mnemonics to retain complex processes effortlessly.
- AI-driven insights to future-proof your service management approach.
- Real-world use cases and scenarios for IT, cloud, DevOps, startups, and enterprise environments.
- Ready-to-use templates and tools for Incident, Change, Problem, and Service Request Management.
- A 30-day exam preparation planner to fast-track your certification success.
Author Mohan Rayithi brings decades of IT, governance, and service management expertise to this one-of-a-kind guide — blending deep technical know-how with relatable examples that make ITIL both accessible and impactful.
If you want to not just pass ITIL, but to live ITIL — this is the book you’ve been waiting for.