Windows 11 for IT Support: Troubleshooting Basics [Released: 1/16/2024]

Whether you’re working with brand-new software releases, or trusted operating systems that you’ve used for years, things can often go wrong, for a number of reasons, and it’s important to know how to troubleshoot problems as they arise.

Windows is no different, and in this course, Microsoft MVP Brien Posey provides a comprehensive guide to troubleshooting a range of Windows 11 issues for IT professionals–especially help desk professionals. Brien covers basic troubleshooting best practices and guidance specific to tools, troubleshooting apps and hardware, remote troubleshooting, and more.