Mastering Servicenow Human Resources Service Delivery (HRSD)

Build, Configure, and Automate HR Services with ServiceNow

What you'll learn
Understand HRSD fundamentals and its role in digital HR transformation.
Configure HR Services, HR Cases, and Lifecycle Events.
Build an Employee Center portal for HR services.
Automate HR workflows using Flow Designer and Playbooks.
Manage security and role-based access for sensitive HR data.
Integrate HRSD with other systems like payroll and identity management.
Apply best practices for enterprise HRSD implementations.

Requirements
Basic ServiceNow navigation skills.
Familiarity with HR processes is helpful but not mandatory.

Description
Unlock the full potential of ServiceNow HR Service Delivery and transform the way your organization manages HR services. This comprehensive course is designed for beginners, HR professionals, and ServiceNow developers who want to build, configure, and optimize HRSD applications to deliver seamless employee experiences.In this hands-on training, you will learn how to configure HR Case Management, create and manage HR Services, set up Employee Service Centers, and automate HR processes with workflows. We will cover everything from core concepts to advanced configurations, ensuring you have the skills to design efficient, scalable, and user-friendly HR solutions in ServiceNow.What You’ll Learn:Introduction to HRSD and its role in employee experience transformationSetting up HR Case Management for different HR service typesDesigning and configuring HR Services and HR TemplatesBuilding a personalized Employee Service Center with portals and catalogsAutomating HR processes with workflows and Flow DesignerManaging roles, security, and HR data confidentialityIntegrating HRSD with other ServiceNow modules and third-party systemsBest practices for HRSD deployment, maintenance, and performance optimizationWho This Course Is For:HR professionals seeking to digitize and streamline HR processesServiceNow administrators and developers expanding into HRSDBusiness analysts working with HR service automation projectsIT professionals aiming to enhance employee engagement with ServiceNow solutionsWhy Take This Course?HR Service Delivery is more than just a tool—it’s a strategic solution that improves efficiency, reduces manual workload, and empowers employees with self-service capabilities. By mastering HRSD, you can become the go-to expert in your organization or boost your career prospects in the ServiceNow ecosystem.Join today and start building world-class HR solutions with ServiceNow HRSD!

Who this course is for:
ServiceNow Developers working on HRSD modules., HR Process Owners implementing digital workflows., Business Analysts gathering HRSD requirements., ServiceNow Administrators supporting HR teams., IT Consultants delivering HR transformation projects.