A Practical Playbook for Change Management - 2 PDUs, PMI PMP

Leading Change in the Age of AI: A Human-Centric Guide

What you'll learn
- Analyze the common reasons for change failure, distinguishing between technical project plans and human transitional factors.
- Apply foundational change management models, such as the ADKAR framework and Lewin's three-step process, to real-world scenarios.
- Define the critical roles and responsibilities within a change initiative, including the sponsor, change agent, and line manager.
- Develop a stakeholder engagement plan that identifies key groups, maps their influence, and outlines a strategy for mobilization.

Requirements
- This course has no prerequisites; it is designed for anyone interested in learning how to successfully manage the 'people side' of organizational change, regardless of prior experience.

Description
This course contains the use of artificial intelligence.

We've all been part of change initiatives—especially new AI and tech rollouts—that fizzled out, ending in a mess of confusion and frustration. The hard truth is that study after study consistently shows only about 30% of major change projects actually succeed. This massive waste of time, money, and morale rarely happens because the technology was bad. It fails because we forget the "who"—the messy, emotional, human journey that every single person must go through.

This course provides a comprehensive playbook, drawing from theChange Management Body of Knowledge (CMBoK),to help you master the "people side" of change. You will learn to treat change management as a professional discipline that blends the "skeleton" of project management with the "heart and soul" of organization development.

Upon completion, you will earn2 Professional Development Units (PDUs)recognized by the Project Management Institute (PMI), applicable toward certifications such as PMP® and CAPM®.

We will provide a clear path starting with the most critical first step: defining the change. You will learn to:

Define Your Purpose:Create a clear, compelling vision that answers the fundamental question everyone asks: "Why should I care?".

Manage Stakeholders:Use a three-step strategy to identify , map power and interest , and mobilize the people who can make or break your project.

Master Key Frameworks:Apply the sequential ADKAR framework (Awareness, Desire, Knowledge, Ability, Reinforcement) to diagnose and overcome "AI anxiety" and resistance to new technology.

Build Buy-In:Learn the art of facilitation to navigate conflict , build momentum , and turn a room of individuals into one committed team.

Leverage Critical Roles:Understand the vital, active role of the project sponsor and the line manager in making change stick.

By the end of this course, you will have a structured, human-centric approach to turn potential chaos into a measurable success.

Who this course is for:
- Leaders & Sponsors: Senior leaders who champion and authorize organizational change.
- Managers: Line managers and project managers responsible for implementing change, guiding teams, and managing the process.
- Change Agents: Specialists in HR, Organization Development, or Project Management who are responsible for the structure and human side of change.
- Aspiring Leaders & Managers: Any professional seeking to understand how to effectively lead or contribute to change initiatives.
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