Crucial Conversations: Tools for Talking When Stakes are High
Audio CDs in MP3 / English: MP3, 53 kb/s (1 ch) | Duration: 04:17:58 | ISBN-10: 0972446222 | 2003 | 96 MB
Genre: Psychology and Behavior
Audio CDs in MP3 / English: MP3, 53 kb/s (1 ch) | Duration: 04:17:58 | ISBN-10: 0972446222 | 2003 | 96 MB
Genre: Psychology and Behavior
"Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives.
Kerry Patterson (Author)
Joseph Grenny (Author)
Ron McMillian (Author)
Al Switzler (Author)
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