SAP CRM Web Client - Customizing and Development

Do you want to utilize the new CRM user interface in the best possible way? This comprehensive guide explains everything that you need to know about the CRM Web Client: the architecture of the UI framework, the customizing options (roles, navigation, portal integration, and much more), as well as all options that are available for customer-specific extensions through programming.

1. Modeling Tools Discover the critical modeling tools, such as the Easy Enhancement Workbench (EEWB) and the UI Configuration Tool.

2. Customizing Explore all options for adapting the header, navigation, and work area without any development effort.

3. UI Component Architecture Get an in-depth look at the individual components of views, windows, and controllers, and learn about context binding, model integration, and navigation.

4. Technical Enhancement of the Web Client Learn about development and extension of UI components, the usage of the Business Object Layer (BOL), and the extension of the GenIL object model, as well as the modeling and usage of web services for the integration of Office applications.

5. Real-World Examples Find comprehensive real-life examples to provide support for your daily work in projects.

Highlights:

Structure of the CRM Web Client User Interface
CRM Role Concept and Authorization
Customizing Without Development Knowledge
Transaction Launcher, Easy Enhancement Workbench (EEWB), and UI Configuration Tool
BW, Portal, and Office Integration
Web Service Tool and Template Designer
Model View Controller Architecture
Business Object Layer (BOL)
Generic Interaction Layer (GenIL)