Francis O'Hara, "Be My Guest : English for the Hotel Industry (Students Ebook+Audio Cassette Set)"
Cambridge University Press | 2002 | ISBN: 0521776872 | 110 pages, 2 CD | PDF, mp3 | 180 MB
Cambridge University Press | 2002 | ISBN: 0521776872 | 110 pages, 2 CD | PDF, mp3 | 180 MB
This fifteen-unit course is ideal for both in-service and pre-service students. It deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests? problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.
Book Description
Be My Guest is a language course for pre and in-service students of English in the hotel industry at the elementary to lower intermediate level.
book
CD1
CD2
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