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ITIL V3 capability module operational support and analysis : exam prep study guide...

Posted By: avava
Date: 31 Jan 2011 12:41:06
ITIL V3 capability module operational support and analysis : exam prep study guide...

Tim Malone, Ivanka Menken, Gerard Blokdijk, "ITIL V3 capability module operational support and analysis : exam prep study guide : how to pass on your first try : ensure your ITIL certification now with study notes and ITIL practice questions & exam tips."
Publisher: Emereo Pty Ltd | ISBN 10: 1742440398 | 20 | PDF | 138 pages | 1 MB

Self-study ITIL V3 Service Capability OSA Certification Exam prep guide, including: all V3 processes, inputs & outputs; exam topics; insider secrets; complete explanations of all ITIL V3 subjects; test tricks & tips; sample questions & exercises.

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