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CompTIA A+ 220-801 and 220-802

Posted By: serpmolot
CompTIA A+ 220-801 and 220-802

CompTIA A+ 220-801 and 220-802
English | 59 Lessons | flv | H264 800x600 | AAC 1 ch | 35 hrs 49 min | 6.26 GB
eLearning | Updated for 2012

A+ certification is your critical first step as you move into IT. Make sure you're ready for the required A+ exams by watching this video series from tech guru James Conrad, updated for the new 220-801 and 220-802 exams.

James takes you into the PC hardware nitty-gritty, and backs it up with abundant product photos. He also grounds you in networking technology and covers essential Windows topics you'll use every day (like backup, recovery and storage).

Using the core material from 220-701 and 220-702, this series contains an additional 13 videos of brand-new content to offer a comprehensive training on concepts and skills needed for the 220-801 and 220-802 exams. By the time you've finished this series, you'll be ready for the 220-801 and 220-802 exams, and have the technical knowledge you need as you take your next big step into computer technology.

The 220-701 and 220-702 exams will retire next year, so get your training on track and up-to-date with this series.



Introduction
Time to start some CompTIA A+ certification training! This intro Nugget gives an overview of the CompTIA A+ certification and the video topics in this series. This Nugget also explains that the "core" material of this series is A+ exams 220-701 and 220-702, and that updated material is included in this series to cover skills and concepts for exams 220-801 and 220-802.


PC Overview
A+ training starts with the PC overview. You'll learn to identify desktop PC components, and get an overview of desktop computer layout and connections.
00:25:19


Tools and ESD
This Nugget covers how to do preventative maintenance when given a scenario, including use of appropriate repair tools and cleaning materials (compressed air, lint free cloth computer vacuum, compressors). Learn when to select and use the following tools: specialty hardware/tools, loop back plugs, anti-static pad and wrist strap, extension magnet, ESD, electrostatic discharge.
00:39:03



Motherboards Part 1: Architecture and Form Factors
The "mother" of training will explain motherboard components, types and features: Form factor, ATX/BTX, micro ATX, NLX, bus architecture, bus slots, north bridge, south bridge, I/O Controller Hub (ICH), Memory Controller Hub (MCH), Platform Controller Hub (PCH), i series processor, intel, P55 chipset, Px series chipset, cache, L1 cache, L2 cache, front side bus, back side bus.
00:29:16



Motherboards Part 2: Tour of Parts and Components
Learn about motherboard components, types and features: I/O interfaces, sound, video, serial, IEEE 1394/Firewire, memory slots, processor sockets, bus slots, Parallel AT Attachment (PATA), Integrated Drive Electronics (IDE), Enhanced Integrated Drive Electronics, (EIDE), AT Attachment (ATA), CMOS battery, Complementary metal-oxide-semiconductor, USB, universal serial bus, jumper settings, expansion slots, front panel connectors, I/O ports.
00:35:35



Motherboards Part 3: Assembly/Disassembly, Diagnose/Repair
The final Nugget on motherboards covers installation, assembly, and repair. Topics include: electrostatic discharge (ESD); removing a motherboard; replacing a motherboard; removing expansion cards; antistatic bags; and field replaceable unit (FRU).
00:32:25



BIOS
In this Nugget we learn about basic input output system (BIOS). We also cover read-only memory (ROM); complimentary metal-oxide semiconductor (CMOS); BIOS functions; overclocking; boot order; power on self test (POST); Configuring BIOS; advanced BIOS settings; troubleshooting BIOS; and updating BIOS.
00:45:55



Buses and Expansion Slots
Learn about buses! We'll discuss bus terms, and look at: PCI devices, PCI-X, PCI Express, AGP/TV, AMR/CNR, modems, bandwidth, throughput, theoretical maximum bandwidth.
00:44:52



Resources and Ports
Let's take a look at resources – devices your computer needs to use to operate with a system – and ports. Topics include: Firewire; USB; IEEE; parallel ports; serial ports; iRDA; centronics; EPP; ECP; LPT; COM; DMA, I/O address; memory address; interrupt request conflict; expansion cards; RS-232; FireWire; iLink; cables; modems; and hot swap.
00:51:18



Peripherals and Input
In this Nugget, we'll look at input/output (I/O) and peripherals. We'll cover keyboard/pointing; KVM; barcode readers; biometrics, including fingerprint, retinal, and optical scanners; PS/2 and mini-DIN; and touchscreens.
00:26:15



Audio, Video, Cameras
Distinguish between the different display devices and their characteristics. Topics covered include: projectors; CRT; LCD technologies; cathode ray tube; XGA, SXGA+, UXGA, and WUXGA; contrast ratios; connector types; refresh rate, resolution; multi-monitor; and degaussing.
00:51:27



Storage Part 1
Given a scenario, install, configure and maintain personal computer components. Categorize storage devices and backup media, FDD, HDD, Solid state vs. magnetic, optical drives, CD/DVD/RW/Blu-Ray, removable storage, solid state (e.g. thumb drive, flash, SD cards, USB), external CD-RW and hard drive, hot swappable devices and non-hot swappable devices.
00:32:34



Storage Part 2
This Nugget continues with storage topics, including: ATA; integrated drive electronics (IDE) and enhanced integrated drive electronics (EIDE); attachment packet interface; actuator; read/write head; platter; hard drive components; and more.
00:37:28



Storage Part 3
Storage topics continue in this Nugget, covering how to categorize storage devices and back up media. Topics include: removable storage; tape drive; motherboard components, types and features; RAID; Operating system installation options; disk preparation order; disk management tools; defrag; ntbackup; wbadmin; disk manager; mounting a drive; FAT; NTFS.
00:47:16



Storage Part 4
Given a scenario, detect problems and troubleshoot and repair/replace personal computer components. Topics include: storage devices; HDD; SATA; PATA; FDD; optical drives; RAID cards; and eSATA.
00:26:48



Memory
Let's take a look at memory. Topics include: motherboard components, types, and features; inline memory modules; (RIMM, DIMM, CRIMM, SIMM, SODIMM). Compare and contrast memory types, characteristics, and their purposes. Topics include: dynamic random access memory (DRAM); synchronous dynamic random access memory; double data rate (DDR) memory; RAMBUS; parity; error correcting code (ECC); and troubleshooting.
00:51:12



CPU Part 1
Explain the purpose and characteristics of CPUs and their features. Topics include: CPU types; AMD; hyper threading; onchip cache; L1, L2, L3; 32 bit vs 64 bit; and heat sinks.
00:24:37



CPU Part 2
We continue our discussion of CPUs. Topics include: CPU and case fans; liquid cooling systems; thermal compounds and paste; socket types; overclocking; throttling; micro code; MMX; SSE; voltage regulator modules; cooling; pin grid array; land grid array; zero insertion force; and stepping.
00:29:52



Power
In this Nugget, learn to classify power supplies types and characteristics. Topics include: Installing, configuring, and optimizing laptop components and features; power and electrical input devices; integrating common preventative maintenance techniques; safety and environmental procedures; matching power requirements of equipment with power distribution and UPSs; wattages and capacity; connector types and quantity; power consumption; power supply tester; and digital multimeters.
01:00:17



Printers Part 1: Types
This Nugget covers printer installation and configuration. We'll look at the different types of printers and their characteristics: dot matrix (impact); thermal; inkjet; and laser. Other topics include local vs network printers; consumables; ink; toner; and cleaning.
00:31:19



Printers Part 2: Connections, Installation, Sharing
We continue to look at printers in this Nugget, focusing on printer connections. We'll also look at installation and sharing. Topics include: infrared (IR) signal, serial, parallel, scsi, Bluetooth, wifi, wireless, USB, and network connections; printer drivers; updating firmware; and multifunction printers.
00:41:02



Printers Part 3: Maintenance and Troubleshooting
In this Nugget, we'll discuss troubleshooting methods and tools for common printers issues. Topics include: managing print jobs; print spooler; printer properties and settings; printing a test page; error codes; garbage printouts; no connectivity; power cycle; installing a maintenance kit (reset page count); setting printer IP; cleaning; ghosted images in print; and more.
00:32:04



Laptops Part 1
The first Nugget on laptops covers: expansion devices; input devices; and troubleshooting common laptop issues
00:49:32



Laptops Part 2
Continue to learn about laptops. Topics in this Nugget include: removing unneeded peripherals; external monitors; verifying backlight functionality and pixilation; built-in wifi antennas or external antennas; LCD backlight; touch screens; laptop temperature; proper screw locations; and manufacturer documentation.
00:32:44



Installation Part 1
Let's look at installation with Windows 2000, Windows XP, and Windows Vista. Topics include minimum system requirements; upgrade paths and requirements; user data migration - user state migration tool (USMT); and hardware compatibility.
00:33:29



Installation Part 2
Installation continues! Topics in this Nugget include: installation methods; booting media; network installation, install from image; recovery CD; factory recovery partition; operating system installation options; network configuration; device manager; verify, install and update devices drivers; driver signing; and emergency repair disk (ERD).
00:45:43



Interface and Compatibility
Compare and contrast different Windows Operating Systems and their features.
00:46:50



Windows Files
This Nugget covers everything Windows, including: proper use of user interfaces; Windows Explorer; my computer; command prompt utilities; telnet; cmd; directory structures; extensions; attributes; permissions; DIR; MD; CD; RD; user and system file locations; fonts; offline files and folders; and volume shadow copy.
00:43:10



Users, Groups, File Resources
Administrative tools, computer management, implement security and troubleshoot common issues, operating systems, local users and groups: administrator, power users, guest, users, administrators, guests, ntfs vs. share permissions, allow vs. deny, difference between moving and copying folders and files, shared files and folders, administrative shares vs. local shares, permission propagation, inheritance, system files and folders, encryption, bitlocker, efs, user authentication.
00:50:39



Windows Tools and Diagnostics Part 1
Let's look at Windows tools and diagnostics. Topics in this Nugget include: run line utilities; msconfig; msinfo32; dxdiag; my network places; performance monitor; event viewer; device manager; chkdsk (/f/r); edit, copy (/a/v/y; xcopy; format; [command name] /? sfc; system monitor; reliability monitor; scandisk; startup programs; and defrag.
00:50:07



Windows Tools and Diagnostics Part 2
Tools and diagnostics continues in this video. Topics include: Task bar/systray; MMC; task manager; process list; resource usage; system information; system restore; remote desktop protocol (remote desktop/remote assistance); task scheduler; regional settings and language settings; indexing settings; services.msc, wf.msc, diskmgmt.msc, and devmgmt.msc; virtualization; end process; end process tree; regedit; terminal services; RDP; MSTSC.exe; and TCP 3389.
00:58:29



Windows Troubleshooting Part 1
Windows troubleshooting is the name of the game. Topics in this video include: basics of boot sequences; startup utilities; disk boot order/device priority; types of boot devices (disk, network, USB, other); boot options; safe mode; recovery options; startup file maintenance; auto-restart errors; invalid boot disk; inaccessible boot drive; and missing NTLDR.
00:44:40



Windows Troubleshooting Part 2
The continuation of Windows troubleshooting, including: OS-related symptoms; bluescreen; system lock-up; input/output device; application install, start or load failure; Windows-specific printing problems; service fails to start; and background processes.
00:20:22



Troubleshooting and Procedure
This Nugget covers troubleshooting and troubleshooting procedure. Topics include: troubleshooting theory; establishing a plan of action to resolve the problem and implement the solution; verifying functionality; preventative measures; advising the end user; hardware symptoms; documentation and resources; common preventative maintenance techniques; physical inspections; updates; safety and environmental procedures; electromagnetic interference; cordless phone interference; cable management; OSHA Requirements.
00:53:48



Networking Part 1
Given a scenario, install, configure and maintain personal computer components. Topics include: wired and wireless network cards; status indicators; networking fundamentals, including technologies, devices and protocols; devices and topology; router-interconnects networks; bandwidth and latency.
00:40:46



Networking Part 2
Categorize network cables and connectors and their implementations. Topics include: cable and connector types; single wire to send/receive; unshielded twisted pair; toxic fumes.
00:21:32



Networking Part 3
Topics include: Protocols; NetBIOS; NetBEUI; TCP/IP; configuring IP addressing and TCP/IP properties; class identification; troubleshooting TCP/IP settings; excluding static addresses; network address translation (NAT); loopback addresses; APIPA, Mail Protocol Settings; FTP settings; secure connection protocols; SSL; HTTPS.
00:49:18



Networking Part 4
We're still networking! Topics in this video include: firewall settings; Windows Firewall; access control lists; open and closed ports; program filters; netsh firewall show state; network location awareness; basics of active directory domain vs. workgroup; local area network (LAN); wide area network (WAN); and virtual private network (VPN).
00:37:25



Networking Part 5
We're up to the 5th video on networking, and it covers great topics including: different network types; SOHO; Bluetooth; personal area network (PAN); VOIP; enabling QOS on a home router; public switched telephone network; POTS; PSTN; modems; broadband; DSL; cable; satellite; integrated services digital network (ISDN) and fiber.
00:21:07



Networking Part 6
Keep plugging away at networking in this video. Topics include: Wireless 802.11 types; A, B, G, N, wireless; 5 channels of separation; wireless router placement; range extender; loop antennae; WEP; WPA-personal, WPA-Enterprise, WPA2-Personal, WPA2-Enterprise, and WPA-PSK; SSID; MAC filtering; DHCP settings; AP default username and password,; updating firmware; and port forwarding/triggering.
01:07:55



Networking Part 7
In this FINAL video on networking, you'll learn to troubleshoot client-side connectivity issues using appropriate tools. Topics include: Pinga; troubleshoot gateway; Tracert; Nslookup; Netstat; show routing table; Net use/persistent:YES; Ipconfig; and ping.
00:33:37



Security Part 1
This Nugget covers a variety of security topics, including: malicious software protection; malware symptoms; popups; viruses; self-replicating software; worms; spyware; identity theft; synchronized attacks; denial of service attacks; phishing; spam, social engineering; antivirus software; dealing with infected systems; safe mode with networking; updates and auto updates; scan and removal techniques.
00:44:43



Security Part 2
This Nugget explains the basic principles of security concepts and technologies, including: encryption technologies; data wiping; hard drive destruction; hard drive recycling; authentication technologies; basics of data sensitivity and data security; compliance; classifications; intrusion detection; TPM, implementing security and troubleshooting.
00:19:01



Customer Service
This Nugget covers appropriate use of communication skills and professionalism in the workplace. Topics include using proper language; attitude; listening; being culturally sensitive; promptness; avoiding distractions; dealing with a difficult customer or situation; setting and meeting expectations; providing proper documentation on the services provided; dealing with confidential materials.
00:23:30



Windows 7
In this Nugget, we'll look at the A+ exam objectives that relate to Windows 7.
00:38:24



IPv6
This Nugget covers the A+ exam objectives that relate to IPv6, including need, addressing, and types of addresses.
00:22:40



2012 Update: Troubleshooting Part 1
This Nugget adds to the troubleshooting content. You will learn new problems and solutions for display devices such as unexpected VGA mode, having no image on the screen, overheat shutdown, dead pixels, artifacts, flickering images, and discoloration (degaussing). Network problems such as no connectivity, APIPA addresses, limited connectivity, local connectivity only, intermittent connectivity, IP conflicts, slow transfer speeds, and low RF signal are all addressed.
00:36:55



2012 Update: Troubleshooting Part 2
In this Nugget, you'll learn how to troubleshoot operating system problems, including: RAID not detected during installation; file fails to open; missing graphical interface; graphical interface fails to load; slow system performance; a system that boots to safe mode; using msconfig, bcdedit, fixboot, and fixmbr. You'll also see new information on how to secure a computer by responding to appropriate security alerts; ensuring that Windows Update works properly; and countering rogue antivirus products and spam. We'll look at how malware acts, and how to address e-mail accounts that have been hijacked by spammers. You will also learn to troubleshoot/repair laptop issues such as: no or bad display; sticking keys; wireless and Bluetooth connectivity; power issues; and "cannot display to external monitor." Finally, we'll cover troubleshooting printers.
00:51:54



2012 Update: Hardware
This Nugget addresses new hardware topics, including: BIOS, the Trusted Platform Module (TPM), especially as it relates to Windows BitLocker; Lo-Jack theft recovery; and built-in diagnostics. We also look at the small form-factor ITX motherboard, the mini PCI device form factor used in laptops, and triple channel memory. Specific hardware components include: Cellular cards; Blu-Ray-Disk Rewritable (BD-RE); interface connectors such as USB 3.0, SATA3, SATA 6Gbps; and High Definition Multimedia Interface (HDMI).
00:25:40



2012 Update: Sockets and CPUs
This Nugget identifies various current sockets appearing on the 220-801 and 220-802 exam objectives, including the Intel 755, 1366, 1155, 1156 and AMD AM2, AM2+, AM3, AM3+. You will also see documents showing specific data about major processor types from both Intel and AMD.
00:19:40



2012 Update: Display
This Nugget addresses the new Organic Light Emitting Diode (OLED), an emerging display technology. We’ll also look at several miscellaneous display items such as brightness/lumens, analog/digital, privacy anti-glare screens, and multiple displays. We’ll also look at display cables and connectors, especially the various DVI connectors.
00:21:27



2012 Update: Networking
It's networking A+ style, updated! Topics in this Nugget include: Secure File Transfer Protocol (SFTP) and Secure File Transfer Program (SFTP); new small office/home office (SOHO) network environments, including port forwarding, port triggering, virtual servers, application rules, Demilitarized Zone (DMZ), perimeter network, screened subnet, WiFi protected setup (WPS), and Quality of Service (QoS). We also look at various internet connection types such as WiFi hotspots, line of sight connections, and WiMax. Finally, we discuss a few new terms such as a Metropolitan Area Network (MAN), Voice over IP (VOIP), and internet appliances.
00:31:21



2012 Update: Evaluating Custom Configurations
This Nugget is fairly simple in that you can largely combine common sense, the core A+ material, and the exam objectives themselves to come up with answers. However, we’ll examine some specifics that you should be aware of for the new 220-801 and 220-802 exams.
00:26:29



2012 Update: Laptops and Printers
This Nugget addresses laptop hardware, including: flash memory; solid state drives (SSD); hybrid drives; 2.5” and 3.5” hard disk drives; laptop plastics and pry tools; WiFi antenna; laptop locks; and cables. We also look at replacing the duplexing assembly on an inkjet or laser printer, calibrating inkjet print heads, and sharing printers.
00:24:50



2012 Update: Virtualization
This Nugget shows you how virtualization addresses problems such as server density, expense, management, and testing. You will learn virtualization components such as host, guest, hypervisor, and emulator. The A+ is not vendor-specific, however, we mention Virtual Box, Hyper-V, Virtual PC, and especially VMware Workstation. You will also learn important configuration requirements relating to available system resources and BIOS settings for Intel Virtualization Technology (VT), Intel Extended Memory 64 Technology (EM64T), and the Microsoft Hardware-Assisted Virtualization Tool. You will also see a basic demonstration of how to configure resources and connected devices for a virtual machine.
00:27:31



2012 Update: Mobile Devices
Here we study a growing area of expertise for the A+ technician: mobile devices. You will learn how to explain the basic features of mobile operating systems (Android and iOS in particular), and also the differences between open source vs closed source/vendor specific. You'll learn about additional applications for mobile devices; technology for screen orientation using an accelerometer/gyroscope; screen calibration; and GPS and geotracking. You will learn to establish basic network connectivity and configure e-mail; compare and contrast methods for securing mobile devices; how to execute and configure mobile device synchronization; types of data to synchronize; software requirements and connection types to enable synchronization. You will also learn to compare and contrast hardware differences of tablets and laptops.
00:46:30



2012 Update: Dealing with Prohibited Content/Activity
This Nugget addresses the unfortunate situation in which an A+ technician discovers content or activity that is against company policy or that is illegal. It is very important to know how to deal with this content to both ensure that proper action is taken and to protect yourself from unintentional legal consequences. While it is outside of the scope for an A+ technician to handle or process evidence, we will look at some of the things that law enforcement personnel might do to collect the evidence. Knowing this can help you to better preserve evidence.
00:26:14



2012 Update: Security
Several security aspects of security are addressed in this Nugget. Physical security covers: locking doors; door quality; lock quality; biometric and card access; badges and RFID badges; RSA token access; retinal scanners; and tailgaters. We also discuss ways to secure a workstation, including: shoulder surfing; restricting user permissions; changing default user names; disabling the guest account; screensaver passwords; and disabling autorun or autoplay. It is critically important to properly dispose of data, and we'll cover the methods to do so, including low-level, high-level, and standard formatting; hard drive sanitation, including overwriting and drive wiping; and physical destruction including shredding, drilling, and electromagnetic degaussing.
00:34:41

Screenshots:

CompTIA A+ 220-801 and 220-802

CompTIA A+ 220-801 and 220-802

CompTIA A+ 220-801 and 220-802

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CompTIA A+ 220-801 and 220-802
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