Guide to Improving Capability for Systems Operations and Management
Guide to Improving Capability for Systems Operations and Management
Institutional Architectures to Advance Operational Strategies. Strategic Highway Research Program (SHRP 2) Report S2-L06-RR-2
TRB, NAS Press | 2011 | ISBN: 9780309129060 | 60 pages | PDF | 2 MB
Institutional Architectures to Advance Operational Strategies. Strategic Highway Research Program (SHRP 2) Report S2-L06-RR-2
TRB, NAS Press | 2011 | ISBN: 9780309129060 | 60 pages | PDF | 2 MB
This issue examines the way transportation agencies should be organized to successfully execute operations programs that improve travel time reliability.
CONTENTS
CHAPTER 1 The Institutional Capability
Maturity Model
Focus on Institutional Support for Nonrecurring Congestion Strategy Applications
Elements of Institutional Capability Maturity
Relationship Between Technical and Business Processes and Institutional Architecture
Levels of Institutional Capability Maturity
Managing Improvements in Institutional Maturity
Building on Change-Driven Momentum
Change Management Tactics
Reference
CHAPTER 2 Guidance Templates
Basic Guidance Steps
Culture/Leadership Template
Organization and Staffing Template
Resource Allocation Template
Partnerships Template
with TOC BookMarkLinks