Salesforce.com For Dummies by Tom Wong
For Dummies; 2 edition | December 11, 2006 | English | ISBN: 047004893X | 433 pages | PDF | 15 MB
For Dummies; 2 edition | December 11, 2006 | English | ISBN: 047004893X | 433 pages | PDF | 15 MB
So you have something to sell or you work for a business using salesforce.com, but you’re not quite sure how to maximize your profits with it? Never fear! Salesforce.com for Dummies shows you the quick-and-easy way to start selling your product or service online without the confusion or fuss. With an emphasis on customer relationship management, this hands-on guide helps you manage accounts, market your products, and improve service. Whether you’re a salesperson, channel manager, marketing mogul, customer rep, or executive, you’ll find secrets here for making your job easier, your day more productive, and your business more successful. This second edition has been revised to include Salesforce.com’s latest product and feature offerings as of the Summer 2006 release, giving you the tools you need to: